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IS 3218, 24/7 Monitoring Standard

A Fire in an Empty Building Has No One to Call 999.

Most commercial fires in Ireland happen outside business hours. If your alarm isn’t monitored, the siren sounds, nobody hears it, and the fire brigade isn’t called. By the time anyone notices, the damage is done. Monitoring closes that gap entirely.
Connect Your Alarm to 24/7 Monitoring Today
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psa-certified

PSA Licensed

qualitas-veritas

ISO 9001 Certified

accredited

Business All-Star 2026

24/7 alarm receiving centre

Instant fire brigade notification

Two-call procedure where required

Key holder notification

Line supervision always connected

  • THE PROBLEM

An Unmonitored Fire Alarm Is One Step from Useless

Without monitoring
Your building burns while your alarm sounds to an empty car park · Your insurer’s monitoring condition isn’t met — your policy is invalid · The fire brigade isn’t called until a neighbour notices or passersby ring 999 · By then, an early-stage fire is a structural one
  • HOW IT WORKS

What Monitoring Actually Does

Activation Instant Assessment

Your alarm activates. A signal reaches our centre in seconds. Trained operators assess it — type, location, pattern — and escalate immediately. No delays. No missed calls. No relying on someone to notice.

Fire Brigade Connection No Hesitation

The fire brigade is notified immediately on confirmed activation. Our operators follow the required two-call procedure where the fire authority requires it, reducing false call-outs while guaranteeing genuine response.

Key Holder Notification Parallel

While the brigade is alerted, your designated key holders are contacted in sequence. Someone is always informed. Someone is always heading to your premises.

Line Supervision Always On

The communications link between your panel and our centre is supervised continuously. Any fault or interruption is flagged immediately. Your alarm is always connected — or we know about it.

Is your fire alarm connected to a monitoring centre right now?

Is your fire alarm connected to a monitoring centre right now?
Connect Your Alarm to 24/7 Monitoring Today
  • BENEFITS

What Monitored Protection Gives Your Business

  • Every activation responded to — day, night, weekend, bank holiday
  • The fastest possible fire brigade response time — minutes not hours
  • Insurance compliance — monitoring increasingly required as a policy condition
  • Reduces unnecessary call-outs — confirmed alarm protocols protect your relationship with the fire authority
  • Reduces unnecessary call-outs — confirmed alarm protocols protect your relationship with the fire authority
Check your commercial fire insurance policy. If monitoring is listed as a condition and your alarm isn’t connected — your cover may not be valid.
fire-alarm
  • Reviews

Clients Testimonials

Trusted by businesses across Ireland for reliable fire protection and advanced security solutions.
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Frequently Asked Questions

A fire alarm without monitoring only alerts people who are present. Most commercial fires happen when buildings are unoccupied. Monitoring ensures the fire brigade is called automatically, regardless of whether anyone hears the alarm.
Setup typically takes a few days once we’ve assessed your panel compatibility and installed the required communicator. Contact us to start the process.
No. Monitoring ensures the fire brigade is called as fast as possible. Our operators contact the brigade immediately on confirmed activation and coordinate the response.
In most cases, yes. We assess your existing panel’s compatibility and install the required communicator. Most modern panels are compatible.
Some fire authorities require a call to a key holder before dispatching the brigade for unconfirmed activations — to reduce false call-outs. In the absence of a response, the brigade is dispatched automatically. This doesn’t delay response to genuine activations.