CCTV & Integrated Access Control Upgrade at an HSE Primary Care Centre
78 cameras and integrated access control across 53 doors, with role-based permissions and a crossreferenced audit trail — protecting patients, staff and restricted clinical zones 24/7.
THE CHALLENGE
A primary care centre with constant movement of patients, staff, clinicians and visitors needed reliable separation between clinical, administrative and public zones. The existing systems could not provide sufficient coverage or controlled access management, and footage quality was not adequate for reliable incident review.
THE SOLUTION
G.M.E carried out a full CCTV upgrade with 78 cameras delivering comprehensive internal and external coverage, alongside integrated access control across 53 doors. Permissions were configured to match each area type — clinical, administrative and public. The two systems were linked so door activity and CCTV footage can be cross-referenced rapidly during any investigation.
KEY FEATURES INSTALLED
- 78 CCTV cameras with high-quality recording and long-term retention, IS EN 50132 compliant
- Integrated access control across 53 doors, IS EN 60839 certified
- Role-based permissions for clinical, administrative and public zones
- Audit trail for all door activity linked directly to CCTV timestamps
- Ongoing PPM cover across both systems under one contract
OUTCOME
Staff now have a clean, modern security platform that supports daily operations without disrupting patient flow. Restricted areas are properly controlled, incident review is fast and accurate, and the security team has full visibility across the whole building.
Protecting an HSE or healthcare facility?
Frequently Asked Questions
How does integrated access control work in a healthcare setting?
Integrated access control uses electronic locks, credential readers and a central management platform to control who can enter which areas and when. In healthcare, permissions are configured by role — clinical staff access restricted zones, administrative staff access office areas, and public areas remain open. The system logs every entry and exit, creating a full audit trail for compliance and investigation.
What does IS EN 60839 certification mean for access control?
IS EN 60839 is the Irish standard for electronic access control. Compliance ensures fail-safe operation in a fire event (doors release to allow evacuation) and fail-secure locking for asset protection under normal conditions. It also covers cable management, power supply redundancy and tamper detection. G.M.E installs and certifies all access control systems to this standard.
Can CCTV and access control systems be linked together?
Yes — and this is standard practice on G.M.E installations. When integrated, a door access event automatically triggers a camera view and timestamp in the CCTV recording. Any door event can then be immediately reviewed with the associated footage, significantly reducing investigation time.
Does CCTV in a healthcare facility need to comply with GDPR?
Yes. CCTV in any Irish premises must comply with GDPR under the Data Protection Acts. Key requirements include clear signage, documented retention periods, restricted access to footage and a Data Protection Impact Assessment (DPIA) for high-risk areas. G.M.E configures systems with role-based access controls, retention management and access audit trails to support your GDPR obligations.
What happens if a system goes down in a live healthcare environment?
G.M.E provides 24/7 emergency response cover for all PPM contract clients. Systems are designed with redundancy — backup power, secondary servers and failover configurations — to minimise downtime risk. In the event of a fault, the same engineers who know your system attend site. Response times and escalation procedures are defined in each PPM contract.